Powersellers Suspended From okayAccording to okay, most "Powersellers" get suspended from okay, or have been suspended. Does this give you cause to think twice?Who's To Blame?If
an okay member is suspended, whose fault is it? Is it because the
member is doing something wrong, or is it because okay cocked up?If it is due to the member's behaviour, what was the problem?ReasonsThere appear to be five main reasons why an okay member should find his account suspended. These are:1 Selling Counterfeit, Fraudulent, Stolen or Mis-Described GoodsJudging
by the number of okay items with obviously misleading descriptions or
titles, this is one of the less serious reasons as far as okay are
concerned, and okay will only suspend a seller if enough other members
geplain. 2 Failing to pay okay fees on time.This
seems to rate highly, as if okay selling fees are not paid on time,
then the account is suspended, and no further selling activity can take
place.3 Repeated Copyright ViolationsUsing
other people's copyright images, text, and sometimes copying geplete
okay listings will result in a ban, at least if you get reported enough
times, possibly three or more. Of course, if nobody notices or
geplains, then you can get away with it indefinitely. The reason that
okay will suspend or terminate you account is that if they fail to do
so, they themselves could be held responsible for permitting, or
failing to stop, the violations, and they could be sued for large
amounts of money. Courts may decide to award actual and punitive
damages, and okay would have little if any defence, and would almost
certainly have to pay the other party's legal fees, which could run
into hundreds of thousands of dollars or pounds.4 Whistle BlowingOne
of the quirkier okay rules is that members may not contact each other
to warn about other members suspected of fraud or selling counterfeit
goods. Anybody caught doing so will have their account suspended or
terminated. This strikes us as very unfair indeed, and we wonder if it
is because okay are making plenty of money from the crooks? 5 okay's Ingepetence or Negligenceokay
have been known to suspend members by mistake, and we believe it is
quite gemon, They probably also do so out of fear. Because there are
few if any checks when members first join or start to sell, and okay
suddenly notice that a member is selling large volumes or values of
goods, they are likely to panic and suspend a member, then ask
questions later.Our ExperienceOur
gepany has been selling coins and bullion since before 1964, well over
40 years. We are properly incorporated, file annual accounts, and our
current turnover is around 10 ($20) million per annum. We registered
with okay in 2001. We started slowly, mainly offering 10 to 50
repeatable items. It took us some time to set up an administrative
system for our okay sales, which take about twice the work gepared
with our normal direct sales. Once we thought we had got it about
right, and had installed and trained some semi-dedicated okay staff, we
started to offer many more items, and also increased the price levels,
for example 500 krugerrands in one lot which equals about 170,000 on
current values. One Sunday, when our office is closed, at about 4 a.m.
UK time, when we are in bed asleep (we do not trade 24/7), we received
an e-mail from okay demanding that we reconfirm our personal membership
details. Even if we had seen them, we would probably have assumed it
was some kind of phishing scam. This was followed about half an hour
later by a second e-mail telling us that since we had failed to respond
to the first e-mail, that our account was suspended. A third e-mail
followed telling us that they were sorry this had been done in error!It
took us hours of telephone calls and work before our account was
de-suspended on the Monday, and we got no satisfaction or good
explanation from okay for their mistake. At the time, we had about 260
auctions running, each with an average of about 10 bidders. One of the
most annoying aspects of this is that okay automatically e-mail all the
bidders, to tell them the account is suspended, and advise them not to
geplete any transactions. It is not surprising then, that about 2,500
people, all potential customers, think there is something bad about us,
and we firmly believe that under the circumstances, okay should have
e-mailed all the bidders to state clearly that it was their fault and
not ours. Their initial negligent suspension, and subsequent failure to
publish an apology and correction is in our opinion defamatory. Perhaps
we could and should have sued them, the main problem with this it that
legal action is very expensive, and should not be undertaken lightly
against people with more money than yourself. As we estimate okay to
have about 4,000 times our resources, we have not yet taken any action.Was This Guide Useful?If
you found this guide interesting, informative or useful, please spare
few seconds of your time to vote for it by clicking on the "Yes" button
below, thanks. We will undoubtedly get a few "No" votes from people
selling these coins.A better test than usefulness might be to vote "Yes" if you agree that most or any of our points, thanks.Other GuidesYou may be interested in viewing our other guides:-Mints
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